Loading operational modules...
Synchronizing catalog, orders, and real-time inventory
Loading operational modules...Loading operational modules...
Synchronizing catalog, orders, and real-time inventory
Loading operational modules...Unified global access governance for the Gift House Business Owner (Super Admin) and Lead Technical Team (Technical Manager).
Eliminated unnecessary granular staff roles. Both active roles possess complete global access to all modules.
Represents the Gift House business owner. Highest business authority with unconstrained operational management over catalog, orders, finance, marketing, and store operations in Palacode.
Represents technical/product maintenance personnel. Full global operational access across all features, plus system diagnostic tools, gateway configurations, and troubleshooting workflows.
Because both roles possess global access, high-risk operations enforce explicit confirmation modals and immutable audit trails.
Requires typing DELETE in confirmation dialog before removing products, categories, or media.
Dual confirmation modal with Cashfree transaction ID verification and automated customer SMS receipt.
Immediate session revocation on account suspension and mandatory TOTP verification on critical security changes.
Gift House business owner & highest business authority with full global operational access across the entire platform.
Technical & product maintenance authority responsible for platform reliability, integrations, and system configuration with full global access.
Full platform access granted across all 29 endpoints.
| Module | Permission Name & Action | Access Level |
|---|---|---|
| Products | View Products products.read Browse and inspect product catalogue | Granted (Global) |
| Products | Create Products products.create Add new products and variants | Granted (Global) |
| Products | Edit Products products.update Update product prices, info, and images | Granted (Global) |
| Products | Delete Products products.delete Archive or remove products | Granted (Global) |
| Categories | View Categories categories.read View categories and subcategories | Granted (Global) |
| Categories | Create Categories categories.create Create new category classifications | Granted (Global) |
| Categories | Edit Categories categories.update Modify category names, descriptions, banners | Granted (Global) |
| Categories | Delete Categories categories.delete Delete safe unlinked categories | Granted (Global) |
| Orders | View Orders orders.read Access customer orders and details | Granted (Global) |
| Orders | Update Orders orders.update Advance order statuses and dispatch | Granted (Global) |
| Orders | Cancel Orders orders.cancel Cancel pending or unfulfilled orders | Granted (Global) |
| Orders | Process Refunds orders.refund Initiate and manage Cashfree refunds | Granted (Global) |
| Customers | View Customers customers.read View customer accounts and purchase history | Granted (Global) |
| Customers | Manage Customers customers.update Update customer status and operational notes | Granted (Global) |
| Inventory | View Inventory inventory.read Inspect stock levels and alerts | Granted (Global) |
| Inventory | Adjust Stock inventory.update Record manual stock adjustments with audit reasons | Granted (Global) |
| Coupons | View Coupons coupons.read Browse discount codes and active promos | Granted (Global) |
| Coupons | Create Coupons coupons.create Generate percentage / fixed discount coupons | Granted (Global) |
| Coupons | Edit Coupons coupons.update Modify coupon validity and thresholds | Granted (Global) |
| Coupons | Delete Coupons coupons.delete Deactivate or remove coupons | Granted (Global) |
| Content | View Content content.read Inspect banners, home sections, reviews | Granted (Global) |
| Content | Publish Content content.update Update homepage banners and promotion text | Granted (Global) |
| Analytics | View Analytics analytics.read View sales, AOV, and customer metrics | Granted (Global) |
| Reports | View Reports reports.read Generate business operational reports | Granted (Global) |
| Reports | Export Reports reports.export Download CSV / Excel reports | Granted (Global) |
| Admin Users | View Admin Users admin_users.read List staff and administrative accounts | Granted (Global) |
| Admin Users | Manage Admin Users admin_users.manage Create, modify, suspend staff access | Granted (Global) |
| Settings | Manage Settings settings.manage Configure store info, branches, integrations | Granted (Global) |
| Audit Logs | View Audit Logs audit_logs.read Inspect immutable security audit trails | Granted (Global) |